FAQ
Help Center
Questions, Answered
Everything you need to know before, during, and after your order.
Shipping
Orders ship within 1-2 business days and typically arrive in 5-8 business days depending on your location. You'll get a tracking link by email as soon as it ships.
Yes — free shipping on every order, no minimum required.
Currently we ship within the country only. If that changes, we'll announce it on the homepage.
Returns & Guarantee
You have 30 days from delivery to request a return for a full refund, no questions asked. Just email support@kindovahome.com with your order number to start the process.
No original packaging required — just make sure it's clean and unused if you're returning rather than exchanging.
Once we receive your return, refunds are processed within 3-5 business days back to your original payment method.
Product & Care
A ruched faux-fur construction designed to hold its loft and shape far longer than a standard flat-weave throw.
Light shedding in the first few washes is normal for any faux fur and settles down after that. The ruched construction resists pilling far longer than a typical throw.
Machine wash cold, tumble dry low. No hand-washing or dry cleaning required.
Yes — it's made without harsh chemical treatments. If you have specific sensitivities, we recommend washing it once before first use.
Sizing
Sized to comfortably cover one to two people on a couch. Full dimensions are on the product page size chart.
It works best as an accent layer on a bed rather than a full bedspread — check the size chart to compare against your mattress size.
Payment
All major credit and debit cards, plus PayPal, Apple Pay, Google Pay, and Shop Pay where available at checkout.
Yes — checkout is fully encrypted and processed securely. We never store your full card details.